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27/06/2022

How to order a repeat prescription

If you take medicine regularly you'll usually have a repeat prescription.

This means you can order your medicine when you need it without having to see a GP until your next medicine review.

You might be able to ask your pharmacy for your medicine if your GP has set up this up (repeat dispensing). If not, you'll need to order your medicines from your GP surgery each time.

There are 3 ways to order a repeat prescription from your GP surgery.

Using your NHS account

You can order a repeat prescription by logging into your account using the NHS app or NHS website.

If you're asked to nominate a pharmacy, you can only nominate a high street pharmacy.

You'll be able to collect your medicine in person when it's ready. Some high street pharmacies also deliver.

Information:

Order a repeat prescription using your NHS account

Using other online services or apps

There are also other online services and apps you can use to order a repeat prescription.

Some GP online services are only available in certain areas. Ask your GP surgery which service your GP surgery uses.

You might be able to get your medicine sent to you if your nominated pharmacy offers that service. Or they might be able to let you know when it's ready to collect.

Contact the online service or app you're using, or your GP surgery, if you have any difficulties.Other services you can use to order a repeat prescription

Online pharmacies include:

GP online services include:

Find out more about online health and prescription services.

By speaking to your GP surgery

You do not need to see a GP to order a repeat prescription. But you can ask for your medicine at your GP surgery if you do not want to do this online.

Ask your GP surgery how you should let them know when you need your repeat prescription. They can send your request to a pharmacy.

You might be able to get your medicine sent to you if the pharmacy you have nominated offers that service. Or they might be able to let you know when it's ready to collect.

Find your GP surgery

Information:

Help with repeat prescriptions

There's more information about prescriptions in your NHS account.